Shipping & returns

Shipping

All Lightspeed eCom orders for Empire Hockey players will be available for pick up at Center Ice Arena.  Orders will not be shipped to personal/other business addresses.

 

Returns & Exchanges

We will be happy to exchange or to issue a credit for any merchandise that is returned to us unopened and in its original condition (with hang tags and in its packaging) within 30 business days.

Please note that we are not able to accept returns or exchanges of any game jerseys as they are a custom-made item.

 

How to return an item

For Empire Hockey merchandise, please contact Chad Norman at cnorman@ontariocenterice.com for all return or exchange requests.

Items for return or exchange should be dropped off at the Center Ice Arena Pro Shop.

Upon receipt of a returned item, we will provide you with an exchange item or credit to your credit card (or a check refund).

 

For more information on returns, exchanges, and shipping please contact Chad Norman at cnorman@ontariocenterice.com.